Privacy notice

Last updated: 11 November 2026

This notice explains how MKAL uses the personal information you give us when you use the contact form on this website. We have tried to keep it short and clear.

Who we are

MKAL is responsible for your information. In data protection law we are the “controller”. If you have any questions about this notice, please contact us using the contact form.

What information we collect

When you send us an enquiry, we collect:

• your name
• your company name (if you give it)
• your email address
• the message you write
• confirmation that you ticked the consent box

Please do not include sensitive information (for example, health details) in your message.

Why we use it

We use your information only to read and reply to your enquiry, and to keep a record of our conversation with you.

Our lawful basis under UK GDPR is your consent, which you give by ticking the box on the form. You can withdraw your consent at any time by asking us to delete your details (see below).

Who we share it with

We do not sell your information, and we do not share it with anyone for marketing.

Our website is hosted by Netlify, which receives and stores contact form submissions on our behalf. Netlify acts only on our instructions. Netlify is based in the United States, so your information may be stored outside the UK. Where this happens, the transfer is protected by appropriate legal safeguards under Netlify’s data processing terms.

We will only share your information with anyone else if the law requires us to.

How long we keep it

We keep enquiries for up to 12 months after our last contact with you, and then delete them. If your enquiry leads to us working together, we will keep the relevant information for as long as needed for that work and to meet our legal obligations.

Cookies and tracking

This website does not use cookies, analytics or tracking tools. Our fonts are stored on our own website, so your browser does not contact third parties such as Google when you visit. Like all websites, our hosting provider may briefly record technical information such as your IP address to keep the site secure and working.

Your rights

You have the right to:

• ask for a copy of the information we hold about you
• ask us to correct anything that is wrong
• ask us to delete your information
• withdraw your consent at any time

To make any of these requests, including asking us to delete your details, please use the contact form and tell us what you would like us to do. We will respond within one month.

Complaints

If you are unhappy with how we have used your information, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk/make-a-complaint.

Changes to this notice

We may update this notice from time to time. The latest version will always be on this page.